Mission:
UL Project & Process Management is dedicated to creating seamless experiences for students and staff by driving excellence in project management, change leadership, process improvement, and customer journey management. Our aim is to ensure that every student thrives. Guided by a spirit of curiosity, respect, and dependability, we approach our activities with a focus on collaboration, innovation, and continuous learning.
Areas of Expertise:
- Project Management
- Change Management
- Process Improvement
- Instructional Design
- Customer Journey Management
- Qualitative Research
- Data Analysis
- Cross-Cultural Competency
Consultation Request Form:
Contacts:
- Professional Staff
- Birgit Debeerst, Director, [email protected]
- Nicolas Marin, UX (User Experience) Manager, [email protected]
- Tahisha Mayfield, Senior Project Manager, [email protected]
- Telli Morris, Service Designer, [email protected]
- Susan Pilley, Project Manager, [email protected]
- Dmitry Veretennikov, Business Intelligence & Analytics Manager, [email protected]
- Adriene Watson Boyle, Project Coordinator, [email protected]
- Student Staff
- Nicholas, GPA in Data Analytics
- Sarem, UX Research Assistant
- Interns
- Larissa, UX Research Intern
- Marissa, UX Research Intern
- Let’s make things better together! Do you like to provide feedback to make the Mason experience better? Have you heard of UX Research and want to learn more? UL Project and Process Management is seeking student volunteers to provide feedback as needed such as sharing your experience signing up for an event on Mason360 or logging into a new application. In return, you can help improve the student experience at Mason and learn about UX Research. Contact Nicholas Marin at [email protected] to connect.