UL Project and Process management contributes to the UL mission by:
- Managing university-wide and divisional projects
- Consulting and assisting on unit projects
- Providing business process documentation, analysis and improvement
- Conducting student/staff experience analysis and usability testing
- Training units in design thinking, service design and process improvement
- Providing Salesforce support
UL Project and Process Management also oversees the student engagement platform Mason360. For Mason360 support, please email Mason360@gmu.edu.