UL Project and Process management contributes to the UL mission by:

• Managing university-wide and divisional projects
• Consulting and assisting on unit projects
• Providing business process documentation, analysis and improvement
• Conducting student/staff experience analysis and usability testing
• Training units in design thinking, service design and process improvement
• Providing Salesforce support

UL Project and Process Management also oversees the student engagement platform Mason360. For Mason360 support, please email Mason360@gmu.edu.

Contacts:

• Birgit Debeerst, Director, bdebeers@gmu.edu
• Daehan Lee, Project Coordinator/Analyst, dlee71@gmu.edu
• Tahisha Mayfield, Project Manager, mayfie4@gmu.edu
• Telli Morris, Assistant Director, tmorri18@gmu.edu
• Chris Saik, Senior Applications Analyst, csaik@gmu.edu