What We Do
UL Project & Process Management (UL PPM) is dedicated to creating seamless experiences for students and staff by driving excellence in project management, change leadership, process improvement, and customer journey management.
Our aim is to ensure that every student thrives. Guided by a spirit of curiosity, respect, and dependability, we approach our activities with a focus on collaboration, innovation, and continuous learning.
Areas of Expertise
Project Management
Change Management
Process Improvement
Instructional Design
Customer Journey Management
Qualitative Research
Data Analysis
Cross-Cultural Competency
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Our Team
Professional Staff
• Birgit Debeerst, Director, [email protected]
• Nicolas Marin, UX (User Experience) Manager, [email protected]
• Tahisha Mayfield, Senior Project Manager, [email protected]
• Telli Morris, Service Designer, [email protected]
• Susan Pilley, Project Manager, [email protected]
• Lakith Pusarla, Data Analyst Assistant, [email protected]
• Dmitry Veretennikov, Business Intelligence & Analytics Manager, [email protected]
• Adriene Watson Boyle, Project Coordinator, [email protected]
Student Staff
• Nicholas, GPA in Data Analytics
• Sarem, UX Research Assistant
Interns
• Larissa, UX Research Intern
• Marissa, UX Research Intern
📣 Seeking Students to Share their George Mason Experience!
Let’s make things better together to help shape the student experience at George Mason.
Our team is seeking student volunteers to:
- Share your experience using a George Mason platform (like Mason360 or a new app)
- Talk with us about a service you’ve used
- Take us through what a typical day as a George Mason student looks like for you
Send an email to Nicholas Marin at [email protected] to participate in a feedback session.
